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Privacy Policy

This privacy policy contains information about the types of data that we collect, store, use, transmit through your use of our services. We also try to explain why this data is important to improve our services and the user experience as a whole. This website, https://www.alexandracollin.com, and all subdirectories will be referred to as this “Site” or “site”.

Information we collect

At Alexandra Collin, we collect a range of information to use to provide you with an enhanced experience as a user. From this information, we can collect and process data via our various registration forms on our site. This information can be things such as, but not limited to:

  • Email adress

  • First and last name

  • Address

  • Phone number

All other data we collect will be noted on our forms through our website. This data is your property and can be stored or recorded at any time with your request. Alexandra Collin also collects and uses analytical data such as basic demographic data, browser / navigation data, location data, device data, and user interaction data. We collect this data in order to create better marketing campaigns and improve the user experience.

How we use your information

Alexandra Collin will use the information we collect from you in various ways. These include, but are not limited to: fulfilling the orders and purchases you have requested, contacting you about past purchases or other uses of our services, and marketing our services. We use the analytical data we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and assess the success of our marketing and advertising campaigns).

How we share your information

Alexandra Collin may share your personal information with third parties to help us use your personal information, as described above. We also use Google Analytics to help us understand how our customers use the site. Learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/

Alexandra Collin may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights of a another way.

Storage of information

Alexandra Collin is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

At Alexandra Collin, we may also store some of your data for an extended period. As stated in your rights, you will have the option to request that we delete all stored data, recordings, etc. that were recorded during your use of our website. Please contact us via our contact page if you wish your data to be deleted.

Your rights

Alexandra Collin strives to respect your country's privacy rights or privacy laws. If justified, a user has the right to:

  • Request personal data held by Alexandra Collin

  • Request the deletion of personal data from all internal databases

  • Ask for what purposes personal data is used

  • Request that personal data cease to be used by Alexandra Collin for any purpose

  • Disable marketing, mailing lists

Such requests by any affected user will be dealt with in a timely manner and notice will be given upon completion of the request.

Protecting your data

The protection of your data is very important to us. Alexandra Collin uses various safeguards to ensure the security of your data. All sensitive information that we may or may not collect (credit card numbers, social security numbers, passwords, etc.) will be transmitted through the use of an SSL (secure socket layer). To verify the certificate of this website, click on your browser lock URL. Sensitive data that is stored may also be encrypted in some way in Alexandra Collin's database (s) or in one or more trusted third party databases. For more information on how we protect your data, please contact us.

Changes to this document

Alexandra Collin may change or modify this document as our policies and practices change. We reserve the right to do so with or without notice to our users. Changes and clarifications will take effect immediately upon their posting on the website.

Contact us

If you have any questions about our privacy policy, please contact Alexandra Collin via the contact page of our website or by sending an email directly to info@alexandracollin.com.

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